Last updated: 21 July 2026
Welcome to Joonkiree. By visiting our website or placing an order, you're agreeing to the terms below. Please take a moment to read through them.
Joonkiree is operated by Vajra Commerce Pvt. Ltd. ("Joonkiree," "we," "us"), based in Kathmandu, Nepal. Business Registration/PAN: 623555709
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1. Using Our Website
You must be 18 years or older to place an order with us. If you're ordering on behalf of a child, that's exactly what we're here for — but the person completing the purchase must be an adult.
You agree to provide accurate information when placing an order (name, delivery address, contact details) and to use our website only for lawful purposes.
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2. Products & Pricing
Joonkiree offers apparel, feeding items, skincare and toiletries, toys, and gift sets for babies, children, and expecting/new mothers (maternity). We don't sell products outside this category. We do our best to display accurate product descriptions, images, and pricing. That said:
- Colors may appear slightly different depending on your screen.
- Prices are listed in Nepali Rupees (NPR) and may change without prior notice.
- We reserve the right to correct any pricing or listing errors, even after an order is placed. If this happens, we'll contact you before processing the order.
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3. Product Safety
Baby, children's, and maternity products carry some considerations that other products don't. Please:
- Follow age recommendations and manufacturer instructions for toys, feeding items, and skincare products.
- Patch-test new skincare or toiletry products before regular use, and discontinue use if irritation occurs.
- Supervise children when using any product with small parts.
- If you're pregnant or postpartum, check with your doctor before using any new skincare, wellness, or maternity-care product — especially if you have an existing condition or are unsure about an ingredient.
- Reach out to us right away if you have any safety concerns about a product you've received — we take this seriously.
Joonkiree isn't a substitute for medical, pediatric, or prenatal advice. If you have concerns about a product's suitability for your child or during pregnancy, please consult your doctor.
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4. Orders
Placing an order is an offer to buy — it isn't confirmed until we accept it. We may decline or cancel an order for reasons including:
- The product is out of stock
- We suspect fraud or a payment issue
- An error in pricing or product information
- We're unable to deliver to your location
If we cancel an order after payment (e.g., via Fonepay), we'll issue a full refund.
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5. Payment
We currently accept Cash on Delivery and Fonepay Direct (which supports eSewa, Khalti, and most major bank transfers). Payments made via Fonepay are processed directly by Fonepay — we never see or store your card, wallet, or banking credentials.
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6. Shipping & Delivery
Delivery timelines are estimates, not guarantees, and may vary due to location, weather, or courier availability. Risk of loss or damage passes to you once the order is delivered to the address provided — please make sure your delivery address is accurate and someone is available to receive it.
For details on returns, exchanges, and refunds, see our [Return Policy](#) and [Refund Policy](#).
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7. Intellectual Property
All content on this website — including our logo, product photography, brand name, and written content — belongs to Joonkiree (Vajra Commerce Pvt. Ltd.) and may not be copied, reproduced, or used without our written permission.
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8. Prohibited Use
You agree not to:
- Use our website for any unlawful purpose
- Attempt to disrupt, hack, or interfere with our website's security or functionality
- Submit false or misleading information when placing an order
- Resell our products without our written consent
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9. Limitation of Liability
We work hard to get every order right, but Joonkiree isn't liable for:
- Delays or issues caused by third parties, such as courier services or payment processors
- Indirect or incidental damages arising from the use of our products or website
- Circumstances outside our reasonable control (e.g., natural disasters, strikes, government restrictions)
Nothing in this section limits any rights you have that cannot be excluded under Nepali law.
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10. Changes to These Terms
We may update these terms from time to time as our business grows. Continued use of our website after changes are posted means you accept the updated terms.
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11. Governing Law
These terms are governed by the laws of Nepal. Any disputes arising from these terms or your use of our website will fall under the jurisdiction of the courts of Kathmandu.
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12. Contact Us
Joonkiree (Vajra Commerce Pvt. Ltd.)
Kathmandu, Nepal
Email: [email protected]
Phone/WhatsApp: +977-9712066065
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These terms are written to be clear, not intimidating — if anything here doesn't make sense, just reach out and we'll walk you through it.
